Refund & Cancellation
Booking and Reservation
Reservation Confirmation:
- Your reservation is confirmed upon receipt of full or partial payment as specified during booking. A confirmation email will be sent to you detailing your reservation.
Cancellation Policy:
- Cancellations made 24 hrs or more prior to the check-in date will receive a full refund.
- No-shows and early departures will be charged the full booking amount.
Modification of Reservations:
- Changes to your reservation, including amendments to dates or room types, are subject to availability and may result in additional charges.
Refund Process
Refund Eligibility:
- Refunds are processed based on the cancellation policy and the method of payment used for the booking.
- Refunds will be issued to the original form of payment within 5 business days after approval.
Non-Refundable Bookings:
- Some promotional rates, special offers, or non-refundable bookings may not be eligible for refunds. Please check the terms and conditions of your booking.
Contact Us
If you have any questions or need assistance regarding our Refund and cancellation Policy, please get in touch with us at:
Desert Harmony Resort (Gracious Hospitality)
Address: Sam – Dhanana Rd, Kanoi, Jaisalmer, Rajasthan 345001
Email: booking.gracioushospitality@gmail.com
treebo.gracioushospitality@gmail.com
Phone Number: 9660678482
8890891482
